jM
joshua M

1 reviews | Active since Dec 2009

27 May 2016, 14:51

Vodacom the WORST

<p>I am STILL WAITING to be phone back by Vodacome to sort my problems out. After being on the phone to Costumer ysterday for over 60 min, I was promised by Patricia the supervisor that my line has been opened AFTER one of the ladies working at Vodacom DIDN'T activate my 1GIG and my account ran over a R1000. I had to PHONE multiple time, for HOURS having to hold, and STILL no internet. </p> <p>TODAY, the 27th I called AGAIN at 11;02, spoke to BRENTON fom CAPE TOWN brach to open my line, he said it hasnt been opened, I then waited, he reassured me that it is open, I am still ^^%$^%$%^£ waiting! It hasn't been done. I had to now but data on my phone to use my hotspot on my phone so I can work. I want to terminate all 4 my contracts with Vodacome after being a costumer for over 17 years. The service is so bad, it is shocking. </p> <p>What a joke! </p>

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Replies (1)
Vodacom
Vodacom's reply28 May 2016, 04:48
Official

Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team

Best regards,