MG
MICHELLE G

1 reviews | Active since Nov 2016

15 Nov 2016, 12:00

Vodacom the worst....

<p>SO my husband took out a contract with vodacom a few years ago for me, i have been paying for it ever since now that i want to put the contract in my name vodacom treats me like im a ******** to put me on a " probation " period for three months? WHY???? my bank statements Show i have been paying it the last two years? ? now when i ask for a contract review they will do the line review if i go onto a smaller contract? i just want to get my currant contract in my name ! stop telling me that i can not afford it when i clearly can ! YOUR SERVICE IS PATHETIC THIS IS HOW YOU TREAT LOYAL CUSTOMERS IN THAT CASE U CAN WITH ALL PLEASURE TAKE THAT CONTRACT AND GIVE IT to someone who can "afford it" I WILL TAKE MY WHOLE FAMILY AWAY FROM VODACOM ! YOU ARE THE WORST! </p>

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Replies (1)
Vodacom
Vodacom's reply15 Nov 2016, 14:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team