ZK
Zandile K

1 reviews | Active since Mar 2022

13 Jan 2024, 10:15

Vodacom the worse service provider in the country

I reported identity theft through their ***** disputes website after reversing 2 *****ulent debit orders on my account. Confirmation via email of resolving and closing this account received. I still have Vodacom collection dept calling me daily interrupting me during working hours!!!! I have contacted vodacom disputes about this they are not helping

0
Replies (1)
Vodacom
Vodacom's reply13 Jan 2024, 11:57
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team