ZK
Zandile K
1 reviews | Active since Mar 2022
13 Jan 2024, 10:15
Vodacom the worse service provider in the country
I reported identity theft through their ***** disputes website after reversing 2 *****ulent debit orders on my account. Confirmation via email of resolving and closing this account received. I still have Vodacom collection dept calling me daily interrupting me during working hours!!!! I have contacted vodacom disputes about this they are not helping
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Replies (1)Vodacom's replyOfficial
13 Jan 2024, 11:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Jan 2024, 11:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
