AH
Annonymous H

1 reviews | Active since Sept 2016

04 Dec 2025, 07:25

Vodacom, the WORSE network provider.... *******

Im at my wits end Vodacom. My line has been disconnected for over a week. I've made several payments, phoned them over 4 times, and everytime I call im given a different number to call...And MY LINE IS STILL DEAD!!!! To top it all, mu contractual amount changes every month, why? The 1 line went from R150/month in February to R189 without notice. Now I know that annual increases are unavoidable but a 26.5% increases. Vodacom, please do better, especially in this economy we find ourselves in!

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Replies (1)
Vodacom
Vodacom's reply04 Dec 2025, 07:34
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team