Vodacom the worse

Item: Vodacom
Rating: 1
Author: Fazielah Van Graan - Khondker

This will be the 4th month I'm struggling to get someone to fix my account and they keep on putting extra fees onto my account cause they not doing there job I want to cancel this contract and Vodacom must fetch this phones it is the worse network ever from R890 now I must pay R1899 like *** are they doing been callimg speaking to some1 they say it's fixed then my network get put off and I get a bill of R1900

Helpful (0)

Replies (2)

Vodacom's replyOfficial

08 Oct 2025, 12:38

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply08 Oct 2025, 12:38

Official

FVG-K

Fazielah Van Graan - Khondker's updateReviewer Update

08 Oct 2025, 15:37

I hope I get a call cause it is said you will call and I never get call back

FVG-K

Fazielah Van Graan - Khondker's update08 Oct 2025, 15:37

Reviewer Update

I hope I get a call cause it is said you will call and I never get call back