KM
Katleho M
1 reviews | Active since Jan 2025
20 Jan 2025, 19:55
VODACOM! The world's biggest ******
I had a contract with vodacom since 2011 and last year I had fell on hard times and they demanded I pay a fee to keep number. After that I was not under any contract because I was not receiving any data or airtime with them and this week they completely deleted my number from the network without any prior warning and for no valid reason. Went to a branch and spoke to a call center who basically told me "sorry not sorry" but I need to pay another exorbitant amount or else my number will be permanently deleted in Two days! Highly disappointed in this network that I supported for many years!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
21 Jan 2025, 08:05 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Jan 2025, 08:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
