VS
Valerie S

1 reviews | Active since Dec 2018

23 Dec 2021, 12:07

Vodacom- The Village Mall Branch

The worst customer service I have ever received from a Vodacom store, the consultants are so disinterested, I had to go to the store multiple times, called them and even called the customer service number. It took them 2 days just to port my number and another few more to check my contract! I recommend if you want excellent service. Rather go to Brooklyn Mall or literally anywhere else!! I haven't received such service in too long it's disappointing.

0
Replies (1)
Vodacom
Vodacom's reply23 Dec 2021, 14:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team