EB
ELEANORE B

1 reviews | Active since Apr 2018

30 Apr 2018, 11:07

Vodacom the useless *******

Vodacom not only are they ******* and steel your money, but then they ***** up your name as well. Gone to try and get a student loan for my daughter get declined why because Vodacom still has my account as listed in the arrears even though all is paid up. Phone vodacom ask them what going on thier system shows account is up to date and no problems ask them to send a letter stating this so I can give it to the bank and what they say no we can’t you can get a statement and that’s all. They just don’t care about what they do to thier customers and how they treat them, ***** from them or ***** up thier names!!!! Thank you for nothing vodacom and Desmond

0
Replies (2)
Vodacom
Vodacom's reply30 Apr 2018, 11:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

EB
ELEANORE B's update02 May 2018, 14:26
Reviewer Update
To date no one has gotten back to me regarding this.