JT
Juanita T

1 reviews | Active since Nov 2021

04 Nov 2021, 15:17

Vodacom : the ultimate **********

Vodacom is *****ing money from me and the people in conrtol is turning a blind eye :-(

This is obviously *****, I have reported it and no one is even a bit interested in resolving the issue :-(

Being double and even tripple billed. How do I resolve this ? Cancel my vodacom subscription - but then I will never get refunded :-(

Customer Care, contradictory to their name - DOES NOT CARE - nor do they reply to emails.

Pathetic service. Steer well clear of this ********* business !!!!

0
Replies (2)
Vodacom
Vodacom's reply05 Nov 2021, 07:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
JT
Juanita T's update09 Nov 2021, 08:27
Reviewer Update
Still NO FEEDBACK!!!!!