Vodacom, the thieving telecom

This is the absolute worst company to deal with!!! They were quick to sell me fibre for my home and never bothered to follow up with regards to the installation, despite me requesting it multiple times. Every single time I call, it takes 30 to 45 minutes because they permanently put me on mute and claim their system is slow. Then they claim to log a ticket and nothing ever gets done. The assistants also indicate to me that the previous tickets were escalated and closed without any installation having been done. In order to correct this, they log another ticket. The worst part is, they claim my fibre is active so they billing me. Due to the fact that I have multiple business and personal accounts, I did not pick up on the billing. And then when I asked the assistant to confirm this, they claim they need to log another ticket. It is a never ending cycle of uselessness and incompetence. Pure daylight *******. What a horrible company!!!!!