Vodacom - The ******* Network

The Network service delivery is the poorest beyond any level of expectation.

I am now convinced they have been trained to frustrate you so you are unable to resolve your query and they just keep billing you.

I just recently did an upgrade on a contract line whereby I finalised the contract to include the value add services - it was agreed and mentioned to me a number of times on the call that my services would be carried over.

Not to my surprise only a partial part of the value add was moved over.I have since been trying to get hold of someone at Vodacom to have the value add services reinstated whereby the calls are either redirected in every direction and each and every person somewhere along the line just drops the call. You stay on a call for an hour at a time and nothing comes of it.

Pathetic and Simply ******* in broad daylight.