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Rinay R
1 reviews | Active since Aug 2016
01 Jul 2019, 09:15
Vodacom the *****'s
I been a loyal client with Vodacom for 5 years I have a contract where I recieve airtime off 175 I use it to by data I notice I'm been charged a higher rate for data so I purchased 1 gig of data for 150 I managed to save my data until the end off the month so it can roll over and I don't have to buy more data however on the first I notice my data have been finsh when I call vodacom they tell me the data have and expiry date but it's my data I bought that really unfair
Helpful (0)
Replies (4)0
Replies (4)Vodacom's replyOfficial
01 Jul 2019, 11:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jul 2019, 11:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Rinay R's updateReviewer Update
01 Jul 2019, 11:46A consultant has still not called me back
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Rinay R's update01 Jul 2019, 11:46
Reviewer Update
A consultant has still not called me back
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Rinay R's updateReviewer Update
01 Jul 2019, 12:07Very bad service
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Rinay R's update01 Jul 2019, 12:07
Reviewer Update
Very bad service
Vodacom's replyOfficial
01 Jul 2019, 13:31Good day Rinay
As discussed, I have explained to you the data bundle roll over service and how the service works.
As discussed, I have explained to you the data bundle roll over service and how the service works.
Vodacom's reply01 Jul 2019, 13:31
Official
Good day Rinay
As discussed, I have explained to you the data bundle roll over service and how the service works.
As discussed, I have explained to you the data bundle roll over service and how the service works.
