LM
Luyanda M

1 reviews | Active since Mar 2019

05 Feb 2021, 20:00

Vodacom the *****

Good day

On the 27th of January i bought R30 airtime via my capitec bank. I was debited and the airtime was not credited.

I then went on the App spoke with Aqeelah who was useless told me to go to my bank. I went and the bank said its VODACOM fault i have been ****** by vodacom and its not the first time. I kep quite at first now its too much. I sent an email to customer service, i sent screen shots as proof still nothing has been refunded R30 AIRTIME.

0
Replies (1)
Vodacom
Vodacom's reply06 Feb 2021, 09:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team