Vodacom the *****

Vodacom is ******. I get my invoices every month and notice that I am being charged R11 on 2 or 3 of my numbers for advanced airtime. I call the call centre only to be told time and again that the advanced airtime was bought at midnight, a time when I am asleep. My kids cannot purchase airtime advance on my phone as I have a fingerprint lock. Then in December I got really tired and requested that this facility be blocked. And so it was done. Then in January, I get charged on 2 of my contract number for advanced airtime, this time, not the usual R11 on each, but R43 and a few cents on each number. After contacting the customer service contact centre, I was credited with about R53 airtime, what happened to the balance? And why is it airtime when the amount was debited from my account? Why couldn't that just go towards my next payment? And is that wasn't enough, I get my new invoices, and again, I am being charged for airtime advance. Vodacom, it is really frustrating that you ***** from me. If this is not rectified, I am going to take legal action against you. You rob people of small amounts which accumulate to a huge amount and then you want to sponsor events! Do it with your own money. Vodacom, I am asking you to please get your act together and stop robbing me and the many others who are not even aware that you are a bunch of *******. Otherwise, I am going to let my frustration out on you and you are going to look like the bunch of ******* that you really are!!!