SB
Selwyn B

1 reviews | Active since Aug 2016

04 Jul 2022, 09:48

Vodacom - the second worst company in SA.

Vodacom has to be the second most useless company in South Africa. I lost count of the number of times that I have requested that this useless company send a monthly invoice to me - still nothing. What annoys me even more is the fact that you can never speak with the same person twice - unless they honour me with a call, I spoke to someone by the name of Judy a couple of times who undertook to have the issue attended to & rectified - nothing. Judy also agreed to follow-up to see is I have been receiving invoice - once again, nothing. It's just such a pity that I don't have a huge account with this **** company - because then loosing my account would be meaningful to these ***********s.

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Replies (1)
Vodacom
Vodacom's reply04 Jul 2022, 10:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team