TM
Thandeka M
1 reviews | Active since May 2020
07 May 2020, 12:40
Vodacom, the *******
So I realised that there was a contract against my name early this year or last year. I called them, I was connected to the shop (in Durban and I have never been to Durban) and it was said it would be sorted. Until today nothing. I just saw on my bank statement that the money has not stopped being debited. I am being debited almost R 1000 a month but no action yet. Why must it be such a hassle that they cancel the contract?
Today I am calling again and when I get connected, no one speaks. So I am really frustrated and angry because someone is enjoying whatever they took from Vodacom at my EXPENSE!!
Is Vodacom only good for taking our money?
Disgusted.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
07 May 2020, 13:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 May 2020, 13:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TM
Thandeka M's updateReviewer Update
25 Aug 2020, 09:57I got a refund this morning. Thank you for investigating and I am happy the result was in my favour.
Regards
Regards
TM
Thandeka M's update25 Aug 2020, 09:57
Reviewer Update
I got a refund this morning. Thank you for investigating and I am happy the result was in my favour.
Regards
Regards
