BM
Boitumelo M
1 reviews | Active since May 2019
29 Dec 2020, 11:52
Vodacom the ****
Vodacom is honestly a ****. I think they make mistakes on perpose to make sure they ***** your money. I didn't upgrade for years and then I did now in September, I got the laptop with now Microsoft and they promised that it will have Microsoft office. Now it is two months where my debit order is more than what I agreed on and till today, no one is taking this seriously at Vodacom.
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Replies (2)
Vodacom's replyOfficial
29 Dec 2020, 13:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Dec 2020, 13:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Jan 2021, 10:55Dear Boitumelo Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you were contacted by the relevant department and feedback was provided. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Jan 2021, 10:55
Official
Dear Boitumelo Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you were contacted by the relevant department and feedback was provided. Regards Vodacom Consumer Website Team
Best regards,