Vodacom, the rudest staff, manager and false advertising

After waiting almost 2 months for a phone that was on back order, I was told now, after phoning Vodacom for weeks, that my order was declined, due to the fact that I first tried to order online. I went into the store in Vaal Mall, where my applicantion was approved, they were ready to give me the phone, butI did not want the blue colour so I said I will wait for a black one. After wreks of phoning I was told everytime my order is one at the top but they are still waiting on stock. When I phoned again today, I was told the application was denied due to the fact that I first tried to order online, and I have to wait another 60days to apply. They are still on back order with theA52, but they are advertising it again on the May pamphlet.

After asking to speak to the manager, he told me I was upset and he wont be talking to me anymore and said it was no problem if i dont order there again and if I cancel my existing contracts with vodacom. Not once during almost two months did vodacom phone me to give feedback. It was the most unpleasant experience talking to a manager that simply did not care what happens to clients. Thank you for the pathetic service you provided Mr Gert van der Merwe. And to Vodacom, stop advertising deals that you have not had stock for for almost two months.