1 reviews | Active since Apr 2009
VODACOM - THE *******/MISLEADING CONTINUES
after visiting the the vodacom online website, I decided to sign up for a data contract offering 90GIG of data for R299. After completing the online application on Wednesday and expecting the delivery the next day as promised on the website, I had to call the call-centre the next day and go through a manual application process. The delivery only took place the following Monday. NONE of their promised are kept. The call centre consultants and senior consultants all advise the potential clients of the LTE offering and even provide LTE devices together with the sim contract to make use of the data/speeds offering. What the public isn't aware of is that it is NOT an LTE contract. It is ACTUALLY a 3G contract disguised as LTE to increase sales/revenue and mislead the public. I received my 64k SIM on Monday and it would NOT connect on LTE, ONLY ON 3G. An LTE SIM is 128k. A senior consultant at the call-centre stated that I did not receive the 3G SIM in error, ALL data clients receive the same. So once again VODACOM is in the SPOTLIGHT for making false promises and MISLEADING the public. How does a company get away with so much of false advertising and **************** without any repercussion? Surely something has to be done about this!!! Now I have to cancel the contract as they cannot change the SIM CARD to a 128K (LTE) one as promised. CAN YOU EVEN IMAGINE THIS??? I think that this has to be raised with ICASA
