1 reviews | Active since May 2017

29 Jul 2019, 09:57

Vodacom the Red ****** of RSA

Vodacom has been charging me for two months after my contract was cancelled.

They called me and confirmed that my contract ended and I explained I want to continue on pay as you go, but they still deducted the full contract amount for two months now.

I called them now and all I'm getting is "sorry sir, we can't do anything and they cant pay back the money".

0
Replies (1)
Vodacom
Vodacom's reply29 Jul 2019, 10:20
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team