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Raees A
1 reviews | Active since Apr 2020
01 Apr 2020, 22:06
Vodacom the poorest service
I have been trying and trying whole day to resolve my issue with Vodacom before coming on here and complain. I have paid my account and I still dont have any internet I have spoken to countless people but still no internet. I have tried to get hold of my login details for my router still nothing. I JUST WANT TO BE BACK ONLINE HELP ME!!!!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
02 Apr 2020, 11:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Apr 2020, 11:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Raees A's updateReviewer Update
02 Apr 2020, 12:39Thank you Thomaza for your excellent service!!! I am extremely happy with the service you gave me keep up the good work! 5 stars to you
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Raees A's update02 Apr 2020, 12:39
Reviewer Update
Thank you Thomaza for your excellent service!!! I am extremely happy with the service you gave me keep up the good work! 5 stars to you
Vodacom's replyOfficial
04 Apr 2020, 08:33Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We can confirm that your query is now resolved.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We can confirm that your query is now resolved.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Apr 2020, 08:33
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We can confirm that your query is now resolved.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We can confirm that your query is now resolved.
Regards,
Vodacom Consumer Website Team