vodacom the pits

<p>my upgrade took place on the 1st of December, someone made a mistake and put my number on to pre-paid, my email was cancelled. the phone was put back on to contract but they cannot get the email working again. all of the call center staff have been helpful but that is where it ends, so far at least 5 service requests have been placed with "the back office" and there everything stops, I am begining to think that there is no "back office" just a big black hole.</p>