VODACOM THE PATHETIC **** - AGAIN!!
If I could I would give them no stars. After a tiff with THE **** earlier this year regarding my upgrade, Vodacom credited my account. I thought something was wrong and called in. They put me through to the accounts department. The lady I spoke to told me it was credit, and asked me why I thought my account was credited. I told her about the tiff, she confirmed the credit and said "thank you for being a loyal customer!" Well, guess what? The credit is GONE. after accounts confirmed and openly imp**** that I got it because of my tiff with Vodacom, everything has now been debited. What kind of customer-orientated company gives something for free(after a dispute) and then takes it back? After the poor service they gave me when I upgraded? Only Vodacom. Only THE ****.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team