Vodacom, the PATHETIC ****
Vodacom is the most pathetic service provider I have ever come across in my entire life. After upgrading online, they sent me a faulty Galaxy S8+. I called to request a pickup and delivery of a new device, only to be told "that cannot happen" due to "migration issues" NOW, I have to wait for RAM to pick up my piece of **** faulty phone, I have to call them again after the pickup to cancel the upgrade MYSELF, and then I have to RE-upgrade and wait for my phone AGAIN. And they call themselves a service provider? I am cancelling my current contract and I will NEVER consider Vodacom in the future again, neither should anyone else.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day Isobel,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Good day Isobel,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
