FU
Frank U
1 reviews | Active since Jun 2015
30 Jun 2020, 14:40
VODACOM - the new daylight ******s!
In times of COVID-19, where we are all having no income, VODACOM just started to charge an admin fee of R150.00 when you upgrade your existing VODACOM account with them! In my vieww, this is really daylight robbing! They want YOU to sign up with them for 24 months and then on top they charge you now for each contract an upgrade fee of R150.00, in total R300.00 for your loyalty! How upsetting... Therefore just upgrade with CELL C or MTN.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
01 Jul 2020, 07:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jul 2020, 07:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
FU
Frank U's updateReviewer Update
03 Jul 2020, 10:42Dear Vodacom Customer Service,
To date nobody has contacted me as announced bu you in your first reply. You must not create the impression with the public that you care. I can only repeat my earlier recommendation, just contract with MTN or CELL C, they do not charge you extra!
To date nobody has contacted me as announced bu you in your first reply. You must not create the impression with the public that you care. I can only repeat my earlier recommendation, just contract with MTN or CELL C, they do not charge you extra!
FU
Frank U's update03 Jul 2020, 10:42
Reviewer Update
Dear Vodacom Customer Service,
To date nobody has contacted me as announced bu you in your first reply. You must not create the impression with the public that you care. I can only repeat my earlier recommendation, just contract with MTN or CELL C, they do not charge you extra!
To date nobody has contacted me as announced bu you in your first reply. You must not create the impression with the public that you care. I can only repeat my earlier recommendation, just contract with MTN or CELL C, they do not charge you extra!