NV
Nico V
1 reviews | Active since Mar 2019
02 Aug 2020, 10:36
Vodacom the new benchmark of bad service
Yes wat can I say, I found a company actually worse than Telkom. I cancelled my Telkom line to get Vodacom fiber and the gave me a interim LTE. This should have been activated in 24-36 hours. I am now at more than 60 hours and the sim is not activated nor would I suspect setup as I have to remove a pin from a sim card that is suppose to be pre configured. Vodacom is going to get a sim and router down their ear. Do not do any business online with Vodacom. They are usless.
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Replies (1)Vodacom's replyOfficial
02 Aug 2020, 16:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Aug 2020, 16:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
