NV
Nico V

1 reviews | Active since Mar 2019

02 Aug 2020, 10:36

Vodacom the new benchmark of bad service

Yes wat can I say, I found a company actually worse than Telkom. I cancelled my Telkom line to get Vodacom fiber and the gave me a interim LTE. This should have been activated in 24-36 hours. I am now at more than 60 hours and the sim is not activated nor would I suspect setup as I have to remove a pin from a sim card that is suppose to be pre configured. Vodacom is going to get a sim and router down their ear. Do not do any business online with Vodacom. They are usless.

0
Replies (1)
Vodacom
Vodacom's reply02 Aug 2020, 16:36
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team