AK
Ayesha K

1 reviews | Active since Jan 2021

26 Jan 2021, 17:11

Vodacom the most useless service provider!

This a joke of a company, nobody works here to even come back to me since I wrote my complaint here on hello Peter! ***** department doesn’t exist! Sick of complaining on all platforms for more than 1 and half months now about ***** that took place 4x now and Vodacom sent me confirmation of acknowledgment of the ***** all 4x but to date, my SIM card is not active lol! And the suspect is still in possession of my account even though it was moved to personal name, the suspect moved this sim to their company name! Vodacom is a joke! There’s definitely no such thing as a company even existing as all staff cannot assist even in ***** department, managers in beaches cannot assist, I rest my case! Useless company! Let’s move on.....

0
Replies (1)
Vodacom
Vodacom's reply27 Jan 2021, 07:32
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team