VODACOM, THE MOST ********* SERVICE PROVIDER

So once again Vodacom proves that they have no clue on what customer service is or how to retain customers. Craig Julius in particular would rather argue with a customer which he did with me for 20 minutes instead of helping. M Sithole closed my query without calling me back. I requested Vodacom to change my sms notification for my data from the data number to my cellphone number and since May 2015, I spoke to numerous agents but it was not done. How does Vodacom expect customers to manage their data usage if the notification is going to a router. But wait, they tell you to constantly check your balance as you will not receive a notification if the line is locked until you disconnect. So you could go over your limit and only receive a notification after you rack up a hefty bill that you will need to pay for. I can't wait for my 3 contracts to end with this company. I used Vodacom for 10 years but never again. l just took out a new contract with MTN this weekend. R12 000 loss to Vodacom. I will use every social media platform available to make people aware of how this company operates.