VODACOM. THE MOST PATHETIC SERVICE PROVIDER. EVER!!!!

I attempted to upgrade, received the chosen phone. But surprise - also received a brand new line activated to my account. Which I never wanted NOR ASKED FOR!! That phone since collected from me - but guess what????? I still have the line active and due for payment under my profile

THEN - i queried it, was helped to do an actual upgrade. Received a Samsung that worked for 12 hours.

Dont ever waste your time phoning ANY Vodacom help line. Pathetic! Useless

Another week later. I now have ZERO phones! The DUD delivered needs to be repaired. How?? Why??? Surely i am paying for a new phone, not a 2nd hand one???!!

BUT WAIT!!! THAT IS NOT ALL. NOBODY SEEMS TO KNOW WHERE THIS BROKEN PHONE IS!!!

AND SORRY MA'AM. BUT WITHOUT THE DEVICE WE CANNOT HELP YOU TO CANCEL YOUR CONTRACT?????????????????????????