AB
Andrea B
1 reviews | Active since Feb 2018
04 Mar 2019, 07:29
Vodacom the most deadly shark
I had an overdue account with Vodacom which they handed me over for. I payed this account up over a year ago and they have yet to take me off of the ITC. If they do contact me to rectify it they say my account number isn't on the system and there is nothing they can do. According to their lawyers they are the only ones who can remove me from the ITC. I find this disgusting business practice and I want this sorted out NOW
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Vodacom's replyOfficial
04 Mar 2019, 08:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Mar 2019, 08:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AB
Andrea B's updateReviewer Update
04 Mar 2019, 08:57Yes. As they have before. And what exactly is due course? Can customers pay you in due course? You are ****ing quick to put me on the ITC but slow to take me off.
You're a pathetic excuse for a company.
I give you one week to sort this out.
AB
Andrea B's update04 Mar 2019, 08:57
Reviewer Update
Yes. As they have before. And what exactly is due course? Can customers pay you in due course? You are ****ing quick to put me on the ITC but slow to take me off.
You're a pathetic excuse for a company.
I give you one week to sort this out.