TM
Teba M

1 reviews | Active since Oct 2023

06 Nov 2023, 13:40

Vodacom the ****mer

I've been waiting for my refund for over 30days,I was told I'll get it on the 5th,now it's silent treatment... I want my money

0
Replies (5)
Vodacom
Vodacom's reply06 Nov 2023, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
TM
Teba M's update06 Nov 2023, 14:10
Reviewer Update
Once I've paid up my contracts,I'm done with you guys.. Wil even change numbers and get rid of your incompetence
TM
Teba M's update06 Nov 2023, 14:13
Reviewer Update
I keep getting the automated emails instead of my money
Vodacom
Vodacom's reply06 Nov 2023, 14:52
Official
Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Our records indicate that your query is in hand with our Twitter team. Kindly allow our team to investigate and provide feedback.

We apologize for the inconvenience and the service experienced.

Regards,

Vodacom Consumer Website Team

TM
Teba M's update06 Nov 2023, 14:55
Reviewer Update
The twitter team and every one at Vodacom has be busy with my query and I still haven't received my money... I've given them ample time for that feedback they hiding behind and each time I contact to get answers they keep tell me the same ****n story...