SA
Steven A
1 reviews | Active since Nov 2023
14 Nov 2024, 20:52
Vodacom the liers.
I have been with Vodacom as my isp for numerous years. I requested them last month to discontinue my service on the 30th November 2024. However on the 10th November 2024 my internet went off. I reported it to Vodacom. On the 11th November a technician contacted me and told me that Metrofibre had disconnected me already. After a lot of calls between Vodacom and Metrofibre i found out i had been **** to by the Vodacom technician. In fact Vodacom had messed up amd discontinued the service. What are you going to do about this vodacom i need internet here until end of November?
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Replies (2)
Vodacom's replyOfficial
15 Nov 2024, 08:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply15 Nov 2024, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
SA
Steven A's updateReviewer Update
18 Nov 2024, 16:51Vodacom has been in contact,yet still no service. I am really fed up.Will never deal with 2 different suppliers again. Pass the buck is the name of the game. I have been told so many stories i dont know who to believe.
SA
Steven A's update18 Nov 2024, 16:51
Reviewer Update
Vodacom has been in contact,yet still no service. I am really fed up.Will never deal with 2 different suppliers again. Pass the buck is the name of the game. I have been told so many stories i dont know who to believe.