1 reviews | Active since Jul 2016
Vodacom the ***********
<p>took up a contract 2 years ago. Took me forever and several complaints to try and get refunds for overcharges. Trying since inception to get a copy of my contract to allow me to challenge them on certain issues and despite jumping through all their hoops and then they still ignore me. Am i not subject to some degree of dignity. Well, not according to Vodacom. Got so fed-up I gave them notice in writing of termination. As per the usual, they ignore all communications. The only thing they have been doing is to call me (4 times thus far) explaining my contract is in arrears and ignoring me that I cancelled the contract. Apparently they even gave me a new number after my number was ported to MTN. contributers of heart attacks, bad service more than smoking I guess! </p>
Dear Customer,
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Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
