AW
AJ W
1 reviews | Active since Jun 2020
12 Mar 2021, 14:55
Vodacom The Grove - Worst Branch Ever!!
First of all employee Zelda does me one over by not correctly explaining the transfer procedure from another service provider. Now I have an unwanted contract, still not able to use my old number. I take a few days to cool off and make peace with my unwanted expense. I call the shop to enquire about a sim swap. "No problem sir. You just come in and we will assist you with it. R64 for the swop to a nano sim" As I arrive at the shop 30 minutes later. "Sir we do not have any nano sim's available. We have been waiting for delivery"
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Replies (1)Vodacom's replyOfficial
13 Mar 2021, 09:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Mar 2021, 09:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
