Vodacom The Glen

I am very frustrated and very unhappy with my experience at Vodacom The Glen so I went there to find out how the esim facility works I was told that I need to open a contact or add to my current contract if I have one.

Unfortunately I did not have a contract because all my devices were bought cash I then decided to take a contract sim only so that I can have access to esim, it’s been over 1month and I am still not connected to esim I have been requested to go to the branch numerous times but I was still not assisted the last time I went there the supervisor some short coloured guy promised to call me back after they resolve the matter it’s almost 3 weeks and he hasn’t called.

I am very angry cause now I have to pay for a contract that I dnt even need because some one is not doing their job.

I would like my esim facility to be activated or Vodacom can cancel their contract cause if I do not have access to Esim then I do not need the contract.

I was assisted by a guy called Obakeng.