KZ
Kabelo Z
1 reviews | Active since Mar 2015
16 Oct 2023, 10:56
Vodacom the Glen, empty promises
took my phone in for repairs on the 29th September 2023...was advised In store that I'd have a quotation fee update with 7 - 14 days.... No contact has been made with me... I had to phone in yesterday to get a status update and was promised an update... Only to be contacted and be advised that they are offline.... I was supposed to have already received am update this morning and still Nothing.... Pathetic customer service
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Vodacom's replyOfficial
16 Oct 2023, 12:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Oct 2023, 12:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team