Vodacom the Glen - Disgusting Service

Vodacom the Glen - What disgusting service. My partner and I purchased an HTC 16gig phone on the 8th May 2021. The evening of the 15th we realized that they have sold us a 8gig phone, not to mention that the finger print doesn't work, and the battery drops extremely fast after its been charged to 100%. They refuse to give our Money back. They require the phone to go to the repair center. Surely this is *****???? Even the box it was sold to us in says 16gig phone. They are giving me up and down stories about HTC having this issue. I did not purchase the phone from HTC it was purchased from Vodacom the Glen so why now are they making their problem smine. The manager also promises to call and never does. We are constantly calling, driving there and having no luck. Is vodacom going to cover my airtime, petrol and parking tickets. The store manager has gotten his manager involved from Hicell, who I still have not heard from. I was told that he would contact me after his training yesterday the 19th May 2021 and guess what, I am still waiting. Another thing that I find strange is that I was not allowed to open the box and turn the phone on until I had paid, which to me is very strange as every time I have bought a phone they switch the phone on in front of me to make sure that all is in order. The sales man at Vodacom didn't even attempt that after we had even paid. Very strange if you ask me. If I can give anyone advise, don't ever buy a phone at Vodacom the glen!!!!!!!