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Mukovhe M
1 reviews | Active since Oct 2023
24 Oct 2023, 09:50
Vodacom The Glen
I gave one star because I cant put 0 star. This is just to warning to other client/consumers like me. Please be warned if you want assistance from Vodacom The Glen Branch. Before visiting that branch, know your customer's rights. They take advantage of the client if the client is clueless about their rights. The customer service is poor, they don't follow their company Policy. If the policy is in favour with the client, they will tell you that their policy doesn't enforce them but enforces you as client.
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Replies (1)Vodacom's replyOfficial
24 Oct 2023, 10:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Oct 2023, 10:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
