SK
Shannon K
1 reviews | Active since Jul 2019
30 May 2020, 14:43
Vodacom the glen
Service was horrible, doors were closed at 14:30 while a notice on the door said 15:00. The woman by the door totally disregarded the customers standing by the door and her client shouted that she is not going to help the customers. The employee by the door then opened the door to tell us that they are offline and can only sell airtime. We I then went to the other branch in the mall where we were told at 14:40 that they are closed and are not taking other customers, the rest of us will have to make another plan. Vodacom stores in the glen have terrible customer service!!!
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Replies (1)Vodacom's replyOfficial
30 May 2020, 15:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 May 2020, 15:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
