DM
Dikeledi M

1 reviews | Active since Mar 2021

26 Mar 2021, 10:46

Vodacom the *********

The only reason you are even got a star to begin with, is because I can't rate you in negatives. You have been a living hell for the past three years and you are still continuing to torture me. I have been trying to cancel a contract for the years and instead of canceling you keep on upgrading me. Whose buttoms must I kiss for you to get the fact that I don't want to the contract anymore. To make things worse, you have resorted to ********** activities, you are authorising contracts that I did not approve. CANCEL MY CONTRACT WITH IMMEDIATE EFFECT ASSOMBLIEF!!!

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Replies (1)
Vodacom
Vodacom's reply26 Mar 2021, 14:47
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team