PM
Patrick M

1 reviews | Active since Dec 2013

29 Nov 2022, 14:13

Vodacom the eskom of cell providers

Vodacom a sleazy ******* eskom style run company

I pay a fair bit each month for my data package,50g day package I informed them that I need to activate my roaming, which included data. Only to be told I can't use the data I have as I can only use it in south africa which means they are saying I now must pay more money to use new data , Data is data it does not have a nationality, I have over 75gb data I'm not allowed to use on my roaming. It's a disgusting ******* ..

0
Replies (1)
Vodacom
Vodacom's reply30 Nov 2022, 07:42
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team