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Patrick M
1 reviews | Active since Dec 2013
29 Nov 2022, 14:13
Vodacom the eskom of cell providers
Vodacom a sleazy ******* eskom style run company
I pay a fair bit each month for my data package,50g day package I informed them that I need to activate my roaming, which included data. Only to be told I can't use the data I have as I can only use it in south africa which means they are saying I now must pay more money to use new data , Data is data it does not have a nationality, I have over 75gb data I'm not allowed to use on my roaming. It's a disgusting ******* ..
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Replies (1)Vodacom's replyOfficial
30 Nov 2022, 07:42Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Nov 2022, 07:42
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
