JH
Jennifer H

1 reviews | Active since Sept 2016

27 Sept 2016, 11:38

Vodacom the *****driver!

<p>On change of contract I have not been able to download or use any of the data that I am paying for. I have on numerous occasions sought the help of Vodacom technicians to remedy the situation and on failure to rectify, I requested them to change my contract or to refund me for the data purchased. A flat refusal is all I received and the simple truth is that Vodacom is *****ing money from me for a service they cannot fulfill.</p> <p> </p> <p>Additionally with my previous contract, my unused airtime used to rol***** into the next month. On change of contract they failed to inform me that this will no longer occur and subsequently I have a lot of money in Time that they are summarily taking away from me. Again an issue of *****ing my money!!!</p> <p> </p> <p>Is there any service provider out there that does not ***** from the working class to make themselves rich???</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply27 Sept 2016, 12:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,