VODACOM , THE DEFINITION OF *** CUSTOMER SERVICE.

VODACOM IS USELESS.

AFTER TEN MONTHS OF WAITING FOR A RESPONSE FORM THE REPAIR SYSTEM, MIND YOU IM PAYNING THIS CONTRACT MONTHLY, I HAVE HEARD NOTHING FROM THE STORE AFTER MULTIPLE FOLLOW UP CALLS AND MAILS, NO RESPONSE , NO FEEDBACK NOTHING. I PAY FOR THE SERVICE , DEVISE AND INSURANCE BUT AT THIS POINT CANNOT EVEN USE ANY OF IT AS MY PHONE IS STILL SOMEWHERE WITH REPAIRS BUT I DONT HAVE A JOB NUMBER BECAUSE THE STORE REFUSES TO GIVE IT TO ME AND THE REPAIR CENTRE DOES NOT COMMUNICATE ANYTHING NOR DO THEY ASSIST YOU WITHOUT A JOB NUMBER. RIDICULOUS LOOP HOLES AND EXCUSES , BUT NO SERVICE TO CUSTOMER. HOW AM I EXPECTED TO PAY FOR SOMETHING I CANT EVEN USE. WAITING TEN MONTHS FOR A CELL PHONE TO BE REPAIRED IS RIDICULOUSLY INSANE. NEVER WILL I EVER USE THIS DAMNED COMPANY FOR ANYTHING NOT EVEN TO ****EN WIPE MY ASS. AND MONIQUE FROM THE PAROW VODACOM STORE , THANK YOU FOR YOUR STINKY ATTITUDE, BOTH YOU AND THE STORE MANAGER HAVE DONE NOTHING TO ASSIST ME AND KEEP SHOVING EXCUSES DOWN MY HEARS , AND ON TOP OF THAT YOU THINK ITS OK TO BE SARCASTIC WITH CUSTOMERS WHO ASK YOU TO DO YOUR JOB AND HELP THEM. I CANNOT BELIEVE THIS IS THE COMPANY THAT [PROMISES TO GO FURTHER TOGETHER , WHEN I AM STILL STUCK WHERE I WAS TEN MONTHS AGO. ITS LIKE YOU DONT WANT TO FIX THE PHONE.