Vodacom: the debit order theives

I cancelled a wifi router contract with Vodacom in February. Since then Vodacom has been billing me for the router which they picked up the day after I received it. Since picking this up 3 weeks ago I have been getting the run around by cancellations, after sales and billing. All consultants have been passing the buck and when speaking to one that said she would call back (Cynthia Dlamini) I thought my problems were solved. That was Thursday the 20th of August. It has still not been fixed and to add insult to injury they have billed me for the router again this month. My contract expires in December. I will definitely be looking at their competitors to switch since no-one at Vodacom has assisted in 3 weeks.