wM
wandile M
1 reviews | Active since Sept 2015
03 Dec 2019, 06:27
Vodacom the data *****
VODACOM has closed out my query without hearing whether the non deduction of my summer shake Music Tickets and social media tickets etc. Now I want my own data to be reimbursed
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
03 Dec 2019, 07:16Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Dec 2019, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
wM
wandile M's updateReviewer Update
03 Dec 2019, 08:32The robotic response is not good enough let me engage a human being.
wM
wandile M's update03 Dec 2019, 08:32
Reviewer Update
The robotic response is not good enough let me engage a human being.
Vodacom's replyOfficial
12 Dec 2019, 11:44Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was already provided to you, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply12 Dec 2019, 11:44
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was already provided to you, your query has now been resolved. Regards Consumer Website Team
Best regards,