Vodacom the ******

<p>Last week I posted a complaint on Hello Peter regarding a faulty laptop to which I was promised a phone call from a consultant - which was a week ago and I'm still waiting. Not only this, but I am still waiting TWO weeks later for a new laptop. Funnily enough, Vodacom was quick to take the debit order yet have failed to provide me with any services or a working device. I have been promised everything under the sun by this company and they haven't fulfilled a single one including a simple call. I have had to hound Vodacom and have nothing to show for it yet they happily take my money. They have wasted my time and petrol as well as twice now when I have phoned with regard to my replacement device that's been promised I was told it was in stock only to find that it was not after driving to the branch. I am appalled by the I'm incompetence and lack of respect that Vodacom has for its clients as throughout this entire process no one has had the courtesy to apologise either. I am going to make sure that everyone knows about this disgraceful attitude and ensure that anyone who wants to open a new contract with this company does not. I'll also ensure that all my other contracts with Vodacom are not renewed. VERY UNHAPPY CUSTOMER.</p>