Vodacom, the company that don't give a @#$*

<p>On 25 July 2016 I upgraded my cellphone contract and was told because of the type of contract there would be no extra costs incurred (because I upgraded 2 moths before contract expired) But when my debit order went through there was R100 extra added. I queried this and the branch couldn't help me. They locked a query with HO but up to date - 5 weeks later - I have not heard anything and another debit order went through with another extra R100. Nobody seems to be interested in helping me. Taking money is what they do best, helping and resolving problems is what they CAN NOT do at all.</p>