Vodacom, the communication specialists who lost the ability to communicate. Part 2

On the 10th of May I placed a negative review on Hellopeter regarding the poor communication practices of Vodacom during the cancellations of my vodacom contracts. Vodacom was very quick to respond and rectify the payment issues. They have however not cleared my name with the credit bureaus. I tried to contact the fellow that contacted me previously using the number he called on, but the number turned out to be one of their customer care gate keeper lines. Because of this I resorted to trying to contact the fellow via LinkedIn, but have received no response. It could be argued that LinkedIn isn't the appropriate platform to contact him on, but since he is a social media officer, that argument would be invalid and hence the use of Hellopeter. Vodacom are very quick to try and clear their name of wrongdoing, but have a total lack of regard for their customers credit records.