Vodacom the CHEATS

Earlier this week I received a call from a Vodacom agent telling me that my data fees are quite high and I should migrate to a new one which will lead to lower usage etc - I agree with him and confirmed the deal.

This meant that I would receive additional airtime monthly (should have started today) therebry increasing my monthly debit order. This morning I noticed that I didn't get the airtime I was expecting - I called Vodacom..

Firstly the agent is so unhelpful and not willing to actually assist me , anyway she says that the system rejected this migration - but the guy that called me said all was sorted.

Secondly my airtime balance reduced by R10 for no reason , I inquired and apparently I registered for some games which charge R10 per day - like *** - why on earth would I do that ?

Can someone please assist me in getting a refund for all these R10's that have been coming off my airtime and also to now sort my billing of data out.

I feel that no company is above reproach however Vodacom seems to think that they are - good thing they getting f***ed with the PCM story.

Anyway please assist