VODACOM THE CHEATS!!!!!!!!!!

<p>I would like to share my story about the appalling service which i have received from Vodacom</p> <p>We have several business contracts with Vodacom and have finally had enough of supporting this company, especially considering that they are completely ********* in their business practice.</p> <p>A couple of months ago, we noticed that we are still paying a large amount every month (R2000) for a contract which was meant to end at the beginning of the year.</p> <p>I queried it with a consultant at Vodacom who has been terribly unhelpful and never returns my calls or emails. I have been chasing after him, attempting to get some answers for weeks on end but still nothing.</p> <p>We have been wanting to cancel this contract, but have been advised that there is a termination fee if we terminate before the due date.</p> <p>To cut a long story short, we have been told by Vodacom that a contract that was meant to expire in April this year but will only actually come to an end in January 2017. The reason being that there were two premature upgrades during the course of this contract, therefore the extra months are added at the end.</p> <p>We have requested some sort of proof that we consented to these premature upgrades either verbally or in writing but Vodacom cannot supply us with either of the above.</p> <p> </p>